EXPRESSION OF INTEREST ONLY.
This is not an on-demand course. This is a Live-Online course held certain times of the year. Please contact us for pricing and dates or Click to add to cart and we will contact you.
Managing Dental Teams: Staff engagement, Staff retention, Leadership
Dental Practice Management Series: DPM_People: P1M3:
Leadership, Culture, Staff Alignment: Inspire your staff, align them to your business goals, motivate and Lead from the front
- It is so hard to get staff motivated or take the initiative to do things
- Things are not done right & I find it stressful to tell staff to do things the right way – so, I land up just doing it myself
- Some staff can be disruptive and dominating
- I feel trapped and have very little control over how things should be managed
- I just want to do good Dentistry and not have to deal with staff performance
- I feel stressed and I don’t think I am cut out to be a leader
- Staff keep leaving. Practice is so unstable. Is it me?
- It costs a lot to hire and train new people and so much time and effort goes waste
- Some of them are not worth keeping, but how do you get rid of them
Key topics covered to overcome these challenges:
- Understand Leadership styles and know which style to use when
- Tools to become a Leader if you are not naturally one
- Setting the Culture and aligning staff to it
- Rules for Triangulation etc
- Truly engaging every staff in the practice in the day-to-day running
- A-Z of conducting great staff meetings
- Using Staff Meetings, Morning Huddles, Social events to communicate
- Understanding why staff leave and Staff retention strategies
- Having the hard conversations at the right time and not letting things slide
- Recognition, Incentives, Motivation
Why do this course?
This course will allow you to:
- Provide the strong Leadership required to guide the team into where you want to go
- Lead your team to business success
- Reduce stress for yourself and the team
- Make your practice the best place to work in and retain staff
- Learn how to conduct regular and effective staff meetings with clear agendas
- This course will take you through the A to Z of conducting strategic staff meetings, and how to develop a sound plan to hold staff meetings that align with your business goals
- Certificate of completion and CPD hours provided
- Overcome many of these Challenges expressed by practice owners/managers about staff meetings:
Staff Meetings are a waste of time. Meetings are so negative and demoralising We don’t have staff meetings because the few we have had have been a disaster Staff squabble and air their grievances. That’s all that happens Someone or the other hijacks the meeting and we only sit around and have to listen I don’t see how we as a team can have regular meetings as there are too many strong characters I don’t know how to structure a meeting without it turning out like a circusReduce Patient Attrition and Staff TurnoverUnderstanding the patient’s experience of your services and staff is a critical component in achieving business success and remaining competitive. Similarly knowing the pulse of your staff will help you manage better and retain staff longer for a more stable practice where patient attrition and staff turnover is low.
Mode of Delivery:
- Available only as Live-Online courses held certain times of the year.
- This is not an on-demand course
- Please contact us for pricing and dates
Price and Other Points
- Price is per person and excludes GST
- Group Discounts are available
- Can be combined with other Modules
- Some preparation is needed before the course
For full course details, more info and start dates:
- Call me on 0407732297 or Email: admin@justexcel.com.au
- Or click to complete this form Contact us
Other Points
- Some preparation may be needed before the course to get the most of it
- Group Discounts are available
- Can be combined with other Modules
- Pick and choose from any of the 16 modules – bundle them together for better deals
For full course details, combo deals, more info and start dates:
- Call me on 0407732297 or Email: admin@justexcel.com.au
- Or click to complete this form Contact us
Course Features
- Lectures 0
- Quizzes 0
- Duration 12 weeks
- Skill level All levels
- Language English
- Students 49
- Assessments Yes