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DA_M4 Timeliness, Team work, Triage, and Trust

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time managemnt

Timeliness, Team work, Triage, and Trust – The DA T4 code

The challenge

  • Running late, squeeze-ins, poor team work, and lack of trust … it’s stressful
  • When Dentist runs late or there are squeeze-ins, everyone is under the pump
  • Often, I have to work through the lunch hour to bring the sterilisation up to date
  • We hardly ever finish up on time and I get home late. It is hard as I have young children who rely on me
  • There is very little team work and I don’t like asking for help
  • Everyone seems to think that ‘someone’ will pick up the slack but no one knows who that is
  • I want to trust my team mates to do the right thing but often this does not happen
  • There is a lot of back stabbing that goes on. No one wants to say anything directly. I just keep quiet.
  • I wish I had better skills in conflict management and was able to talk to other staff members directly 
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Any questions please do not hesitate to call us on 0407732297 or send us an email :    [email protected]

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 9:00 to 1:30pm
  • Language English
  • Students 45
  • Assessments Self
Curriculum is empty
Nupur Hackwood

Dental Consultant and Trainer Australia

Dentist with 33+years experience providing practical. hands-on, affordable dental training workshops for the entire dental team. Based in the Gold Coast Queensland / Northern Rivers NSW area, I provide off-site and onsite training and consulting to dental practice members across southern Queensland, northern NSW and Australia. I have owned and operated my own very successful 4 chair dental practice, have trained dentists, dental assistants, receptionists and practice managers for 11 years. I was Head of Quality at National Dental Centre in Singapore for 2 years and have also lived and worked in NZ, Japan and the USA. I am a certified trainer with Cert IV TAE and facilitate workshops at TAFE. I am also a clinical tutor at Griffith University and train young dental students. I really understand the gaps in workflow and processes in dental practices and knowledge and skills of dental team members and am here to help you bridge these gaps and excel.