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DEN_M5 Working seamlessly with your DA and Receptionist

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How to work with your DA and Receptionist seamlessly with the right training

The dynamics between you the Dentist and your DA are critical in working harmoniously and efficiently. If you have not worked with a well trained DA before, this training will show you how to maximise the scope of having another pair of eyes, ears, and hands assisting you in a 4-handed dentistry model. This will allow you to not only work faster and be more productive, but also more safely as you will have better vision and retraction. The patient will benefit as procedures can be done faster and they don’t have to have their mouth open for too long. The DA is fully engaged and motivated and feels more part of the clinical care than in a hands-off assisting model.

This course will also show you how best to communicate patient handovers to receptionists. How best to write your notes so the receptionist can refer to them easily.  How to set up for next visit appointments and more.

Please CLICK HERE to download full course content



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Nupur Hackwood

Dental Consultant and Trainer Australia

Dentist with 33+years experience providing practical. hands-on, affordable dental training workshops for the entire dental team. Based in the Gold Coast Queensland / Northern Rivers NSW area, I provide off-site and onsite training and consulting to dental practice members across southern Queensland, northern NSW and Australia. I have owned and operated my own very successful 4 chair dental practice, have trained dentists, dental assistants, receptionists and practice managers for 11 years. I was Head of Quality at National Dental Centre in Singapore for 2 years and have also lived and worked in NZ, Japan and the USA. I am a certified trainer with Cert IV TAE and facilitate workshops at TAFE. I am also a clinical tutor at Griffith University and train young dental students. I really understand the gaps in workflow and processes in dental practices and knowledge and skills of dental team members and am here to help you bridge these gaps and excel.