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OHT_M2 Managing phobic and apprehensive children and adults with confidence

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phobic children

(THER2) Management of children with tricky dental problems and behavioral issues : for Dentists and Dental Therapists

Managing children in the dental chair is often the most challenging dental encounter a practitioner can face.  Many dentists and therapists shy away from treating children and prefer to refer this large section of patients to other more qualified or able practitioners causing loss of income.  The families of these children are also often lost in this referral.
Having specialised as a Paediatric dentist but working in a General Practice environment allowed me to have a holistic view of the broad range of staged solutions to the various dental problems being presented in the child population and it also gave me a good overview of different behaviors exhibited by children and how best to manage them.  This allowed me to develop 5 key approaches to the management of the child patient in a way that eliminated the use of even chairside nitrous oxide sedation with only a very small number of children needing referrals. The success experienced in managing these children increased referrals to the practice by satisfied parents and allowed me to further build on my patient base.
Reduce stress, master some new techniques, avoid referring the child patient.  Don’t loose income.
Learn the simple approaches that will allow you to treat 90-95%% of all children with ease.
Learn how to add a powerful new technique developed by me using visual pedagogy in GSD (Goal Setting, Story Telling, and Distraction) combined with the traditional TSD (Tell-Show-Do) and other approaches taught to us in the management of the child patient.

The power to make a strong positive impact on patient care, case acceptance, productivity and referrals is in your hands. 

Learn the ropes, extend yourself, maximise your scope, reduce stress, enjoy your profession more and feel the difference.

Total of 6CPD points are available

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 9am - 5pm
  • Students 3
  • Assessments Yes
Curriculum is empty
Nupur Hackwood

Dental Consultant and Trainer Australia

Dentist with 33+years experience providing practical. hands-on, affordable dental training workshops for the entire dental team. Based in the Gold Coast Queensland / Northern Rivers NSW area, I provide off-site and onsite training and consulting to dental practice members across southern Queensland, northern NSW and Australia. I have owned and operated my own very successful 4 chair dental practice, have trained dentists, dental assistants, receptionists and practice managers for 11 years. I was Head of Quality at National Dental Centre in Singapore for 2 years and have also lived and worked in NZ, Japan and the USA. I am a certified trainer with Cert IV TAE and facilitate workshops at TAFE. I am also a clinical tutor at Griffith University and train young dental students. I really understand the gaps in workflow and processes in dental practices and knowledge and skills of dental team members and am here to help you bridge these gaps and excel.