Increase Dental Case Acceptance : 12 simple steps to increasing case acceptance in dentistry (Self Study)
DEN_M2: Increasing Dental Case Acceptance in Dentistry: 12 steps to building dental appointment books
Certificate of attendance and CPD hours (10 non-clinical hrs) provided
IMPORTANT NOTES on MODES OF DELIVERY:
- Price quoted is per person for a Self Paced course watching recorded videos.
- If there are 3 or more members from the same group who wish to attend, then this course can be delivered Online-Live (9am-5pm)
- Group discounts can be offered. Please contact us before purchasing the course.
- I also offer this course as a Live-online session spread over 2-5 days. If you just want to get it done then you pay a bit more and you can implement changes straightaway. It is a lot more interactive and hence adds value.
- Note: Often with self study, life gets in the way and it gets harder to finish all the lessons.
- If you prefer that I deliver the course Face-to-Face onsite or at premises of your choice – please contact me re: travel costs. (Note: I am based in the Southern Gold Coast region and there are no additional costs to travel within a 150km radius.)
- Please contact us on 0407732297 or send an email to admin@justexcel.com.au with your needs and let us help you
WHY DO THIS COURSE:
If you are at that stage in your dental career, where you want to improve on your case acceptance rate, where you get frustrated that patients don’t listen to your recommendations, where you hesitate to present high-end treatment plans, or where you feel like some other dentists who say this:
- Many patients come to fix something that is bothering them but don’t make any further appointments
- It is obvious to me that need to do something sooner rather than later, but the patient is unconvinced and not motivated to take action
- I spend a lot of time explaining and recommending treatment required and yet the patient does not rebook and I don’t see them ever again. I just don’t understand why and what I am doing wrong. Am I even cut out for this profession?
- Patients are scarce and my appointment books fluctuate, I don’t know how I am going to get a steady income and it is stressful
- I am not making the money I thought I would and I have a huge debt and feel very stressed. What’s the point of me being a Dentist?
- Treatment planning for complex cases is difficult and I need a better way to break it down and discuss things in a less busy environment
- I find it hard to present costs of treatment plan comprehensively and I don’t like discussing fees with patients
- I am plodding along with no major gains and don’t know what I need to do
- My employer and practice manager say they are giving me the major share of new patients and I am not able to convert the treatment plans or close the sale. I feel the stress of not performing to their standards
… then this course is for you.
In my 12 step framework to case acceptance, I share the key elements in a new patient appointment that go towards building rapport, developing trust and using effective communication to get to know the patient, understand their perspectives, needs, goals, motivation, buying motives, break down barriers, present treatment plan with costings confidently and close the case.
Yes presentation of the Treatment Plan comes at step 9 in this framework I teach, way down the track after many other steps have been dealt with first! A lot goes into getting to that final stage. Most dentists just start at step 9 and then are surprised and disappointed when after spending considerable amount of time, the patient walks out without locking in that appointment.
Learn the full process involved in being more successful to getting to YES. Let me show you the 12 easy steps that you can start using straightaway and convert more cases. You can choose to do this as a self-study course at a lower price, but I strongly recommend the live online sessions which is a “DOING’ workshop. See the curriculum tab for Lessons.
If your prefer to study at your own pace and get access to the recordings then click on this course to purchase it online. You will be sent the passwords. You have 6 months access to the course.
Contact me for more information: send us an email: admin@justexcel.com.au or call me on 0407732297
Course Features
- Lectures 11
- Quizzes 0
- Duration Lifetime access
- Skill level All levels
- Language English
- Students 356
- Assessments Yes
Curriculum
- 1 Section
- 11 Lessons
- 12 Hours
- DETAILSThis online workshop has 4 modules with 4 lessons each making it a total of 16 lessons which are about an hour or so each. Each lesson has a quiz or a challenge and you need to complete these before you can proceed to the next lesson. The lessons are taped so you can complete them at your convenience. You have 3 months to complete the 16 lessons. One-Two lessons will be released at a time to give you time to absorb and implement the material. DEN2 commences on Wed 6th of May. Are you ready for the 6 Challenges?11
- 2.1DEN2_Mod1_Lesson1: First Impressions2 Hours
- 2.2DEN2_Mod1_Lesson2: Patient Centred Communications (PCC)2 Hours
- 2.3DEN2_Mod1_Lesson3: Comprehensive History, checklists, wants, needs, and patient education2 Hours
- 2.4DEN2_Mod1_Lesson4: Shared Oral Exam, Non-Jargon, Digital Story2 Hours
- 2.5DEN2_Mod1_Lesson5: Co-Diagnosis, visual reveal, ICE2 Hours
- 2.6DEN2_Mod1_Lessons6&7: Educate, COI/ROI, Explore situational fit, Overcome barriers2 Hours
- 2.7DEN2_Mod1_Lesson 8: Buying Motives and Persuasion2 Hours
- 2.8DEN2_Mod1_Lesson 9: Presenting Treatment plans with options and finance options and suitability2 Hours
- 2.9DEN2_Mod1_Lesson10: Informed Consent
- 2.10DEN2_Mod1_Lesson11: Hand-Offs and next visit2 Hours
- 2.11DEN2_Mod1_Lesson12: Monitoring Case Acceptance with KPI and Internal Marketing2 Hours




