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We offer Practical Solutions to everyday common Dental Practice Challenges and Problems

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DISCOUNTS

Group Discounts are available if more than 2 members attend.

Click here for Discounts

TAILORED COURSES

I can tailor any of the courses below or design a new one for you.

Contact me to design a course

SELECT COURSES BY CATEGORY AS LISTED UNDER SOLUTIONS TAB IN MENU ABOVE OR BY CODES

CCH=Coaching, DEN=Dentists, REC=Receptionists, CC=Clinic Co-ordinator, TC=Treatment Co-rdinator, PM=Practice Manager, Courses for DA & OHT

Select courses by category under solutions

CCH_M1 Free Initial consultation (2hrs) Read More
Nupur Hackwood

CCH_M1 Free Initial consultation (2hrs)

Nupur Hackwood
(0 review)
1
student
0
Free
Free
Read More
CCH_M2 One-on-One Coaching sessions (2hrs) Read More
Nupur Hackwood

CCH_M2 One-on-One Coaching sessions (2hrs)

Nupur Hackwood
(0 review)
58
students
0
$160.00
$160.00
Read More
ALL_M0 (4 Lessons) Dentistry 101_What all Dental Staff need to know about Dentistry to excel in their roles Read More
Nupur Hackwood

ALL_M0 (4 Lessons) Dentistry 101_What all Dental Staff need to know about Dentistry to excel in their roles

Nupur Hackwood
(0 review)
45
students
0
$480.00
$480.00
Read More
DEN_M0 Bridging the transition gaps. Starting in Private Practice Read More
Nupur Hackwood

DEN_M0 Bridging the transition gaps. Starting in Private Practice

Nupur Hackwood
(0 review)
1
student
0
$240.00
$240.00
Read More
DEN_M1 Communication Skills In Dentistry Read More
Nupur Hackwood

DEN_M1 Communication Skills In Dentistry

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
DEN_M2P (6 weeks) Building appointment books, overcoming barriers, and increasing case acceptance Read More
Nupur Hackwood

DEN_M2P (6 weeks) Building appointment books, overcoming barriers, and increasing case acceptance

Nupur Hackwood
(0 review)
31
students
0
$680.00
$680.00
Read More
DEN_M3 Encounters of the difficult kind. Risk Management, Consent, Records, Emergencies, Triaging & Time Management Read More
Nupur Hackwood

DEN_M3 Encounters of the difficult kind. Risk Management, Consent, Records, Emergencies, Triaging & Time Management

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
DEN_M4 How to prevent and manage burnout Read More
Nupur Hackwood

DEN_M4 How to prevent and manage burnout

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
DEN_M5 Working seamlessly with your DA and Receptionist Read More
Nupur Hackwood

DEN_M5 Working seamlessly with your DA and Receptionist

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
DEN_M6 (ADC) Introductory session for prospective ADC candidates Read More
Nupur Hackwood

DEN_M6 (ADC) Introductory session for prospective ADC candidates

Nupur Hackwood
(0 review)
0
student
0
$60.00
$60.00
Read More
DEN_M7 (ADC) OSCE 5 day clinical workshop in Brisbane Read More
Nupur Hackwood

DEN_M7 (ADC) OSCE 5 day clinical workshop in Brisbane

Nupur Hackwood
(0 review)
0
student
0
$0.01
$0.01
Read More
REC_M1 (2 Lessons) Introduction to Dental Reception & Dental Assisting Read More
Nupur Hackwood

REC_M1 (2 Lessons) Introduction to Dental Reception & Dental Assisting

Nupur Hackwood
(0 review)
45
students
0
$30.00
$30.00
Read More
REC_M2 Empowering the dental receptionist: Basic Dentistry, Converting phone calls, Productive Scheduling & Dead Time Management Read More
Nupur Hackwood

REC_M2 Empowering the dental receptionist: Basic Dentistry, Converting phone calls, Productive Scheduling & Dead Time Management

Nupur Hackwood
(0 review)
25
students
0
$680.00
$680.00
Read More
REC_M3 (4 Lessons) Managing Practice Flow, Team communications, Triaging, Internal Marketing, Continuing Care, Complaints, Accounts & Billing Read More
Nupur Hackwood

REC_M3 (4 Lessons) Managing Practice Flow, Team communications, Triaging, Internal Marketing, Continuing Care, Complaints, Accounts & Billing

Nupur Hackwood
(0 review)
15
students
0
$620.00
$620.00
Read More
REC_M4 (12 Lessons) Everything you need to know to excel in your job as a Dental Receptionist Read More
Nupur Hackwood

REC_M4 (12 Lessons) Everything you need to know to excel in your job as a Dental Receptionist

Nupur Hackwood
(0 review)
12
students
0
$1,660.00 $1,328.00
$1,660.00 $1,328.00
Read More
DA_M1 Introduction to Dental Assisting and Dental Reception Read More
Nupur Hackwood

DA_M1 Introduction to Dental Assisting and Dental Reception

Nupur Hackwood
(0 review)
45
students
0
$28.00
$28.00
Read More
DA_M2 Four-handed Dental Assisting, Better anticipation, Improved Care Read More
Nupur Hackwood

DA_M2 Four-handed Dental Assisting, Better anticipation, Improved Care

Nupur Hackwood
(0 review)
3
students
0
$480.00
$480.00
Read More
DA_M3 Extended role of DA in patient communication and handover Read More
Nupur Hackwood

DA_M3 Extended role of DA in patient communication and handover

Nupur Hackwood
(0 review)
45
students
0
$380.00
$380.00
Read More
DA_M4 Timeliness, Team work, Triage, and Trust Read More
Nupur Hackwood

DA_M4 Timeliness, Team work, Triage, and Trust

Nupur Hackwood
(0 review)
45
students
0
$380.00
$380.00
Read More
DA_M5 Advanced series: Fixed Pros-Mastering set up and assisting for Crown, Bridge, Veneers and Implants Read More
Nupur Hackwood

DA_M5 Advanced series: Fixed Pros-Mastering set up and assisting for Crown, Bridge, Veneers and Implants

Nupur Hackwood
(0 review)
0
student
0
$280.00
$280.00
Read More
DA_M6 Advanced series: RP-Mastering set up and assisting for removable prosthesis Read More
Nupur Hackwood

DA_M6 Advanced series: RP-Mastering set up and assisting for removable prosthesis

Nupur Hackwood
(0 review)
0
student
0
$280.00
$280.00
Read More
DA_M7 Advanced series: Ortho-Mastering set up and assisting for fixed and removable orthodontics Read More
Nupur Hackwood

DA_M7 Advanced series: Ortho-Mastering set up and assisting for fixed and removable orthodontics

Nupur Hackwood
(0 review)
0
student
0
$280.00
$280.00
Read More
DA_M8 Advanced series: RCT-Mastering Set up and assisting for Root canal treatment in adults and children Read More
Nupur Hackwood

DA_M8 Advanced series: RCT-Mastering Set up and assisting for Root canal treatment in adults and children

Nupur Hackwood
(0 review)
0
student
0
$280.00
$280.00
Read More
DA_M9 Advanced series: Oral Surgery-Dental assisting knowledge, skills and efficiencies required to assist for dental surgical procedures Read More
Nupur Hackwood

DA_M9 Advanced series: Oral Surgery-Dental assisting knowledge, skills and efficiencies required to assist for dental surgical procedures

Nupur Hackwood
(0 review)
0
student
0
$280.00
$280.00
Read More
CC_M1 Introduction to the role of a Dental Clinic Co-ordinator Read More
Nupur Hackwood

CC_M1 Introduction to the role of a Dental Clinic Co-ordinator

Nupur Hackwood
(0 review)
25
students
0
Free
Free
Read More
CC_M2 Clinic Co-ordination: Supercharge your Dental Assisting skills: Online 4 weeks Read More
Nupur Hackwood

CC_M2 Clinic Co-ordination: Supercharge your Dental Assisting skills: Online 4 weeks

Nupur Hackwood
(0 review)
0
student
0
$680.00
$680.00
Read More
TC_M1 Introduction to the role of a Dental Treatment Co-ordinator Read More
Nupur Hackwood

TC_M1 Introduction to the role of a Dental Treatment Co-ordinator

Nupur Hackwood
(0 review)
25
students
0
Free
Free
Read More
TC_M2 Co-ordinate the patient’s treatment plan with confidence and conviction Read More
Nupur Hackwood

TC_M2 Co-ordinate the patient’s treatment plan with confidence and conviction

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
OHT_M1 Maximising scope, value adding and seamless workflow for Therapists and Dentists Read More
Nupur Hackwood

OHT_M1 Maximising scope, value adding and seamless workflow for Therapists and Dentists

Nupur Hackwood
(0 review)
3
students
0
$380.00
$380.00
Read More
OHT_M2 Managing phobic and apprehensive children and adults with confidence Read More
Nupur Hackwood

OHT_M2 Managing phobic and apprehensive children and adults with confidence

Nupur Hackwood
(0 review)
3
students
0
$380.00
$380.00
Read More
PM_M1 Introduction to the role of a Dental Practice Manager/Owner Read More
Nupur Hackwood

PM_M1 Introduction to the role of a Dental Practice Manager/Owner

Nupur Hackwood
(0 review)
25
students
0
Free
Free
Read More
PM_M2C Dental Business Processes Course: Sync and Swim Read More
Nupur Hackwood

PM_M2C Dental Business Processes Course: Sync and Swim

Nupur Hackwood
(0 review)
0
student
0
$680.00
$680.00
Read More
PM_M2P Dental Business Processes Implementation Programme (8 weeks): Get your House in Order! Read More
Nupur Hackwood

PM_M2P Dental Business Processes Implementation Programme (8 weeks): Get your House in Order!

Nupur Hackwood
(0 review)
37
students
0
$0.10
$0.10
Read More
PM_M3C Dental Business Metrics Course: Dollars and Sense Read More
Nupur Hackwood

PM_M3C Dental Business Metrics Course: Dollars and Sense

Nupur Hackwood
(0 review)
30
students
0
$680.00
$680.00
Read More
PM_M3P Implementing Metrics Programme-Roadmap to business success (8 weeks) Read More
Nupur Hackwood

PM_M3P Implementing Metrics Programme-Roadmap to business success (8 weeks)

Nupur Hackwood
(0 review)
45
students
0
$0.10
$0.10
Read More
PM_M4 Automate, Delegate and Streamline practice management processes Read More
Nupur Hackwood

PM_M4 Automate, Delegate and Streamline practice management processes

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
PM_M5 Managing Patient Complaints Read More
Nupur Hackwood

PM_M5 Managing Patient Complaints

Nupur Hackwood
(0 review)
45
students
0
$380.00
$380.00
Read More
PM_M6 A to Z of conducting strategic staff meetings Read More
Nupur Hackwood

PM_M6 A to Z of conducting strategic staff meetings

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
PM_M7 Using Surveys, Feedback and Mystery calls to monitor the quality of your team’s services and your leadership Read More
Nupur Hackwood

PM_M7 Using Surveys, Feedback and Mystery calls to monitor the quality of your team’s services and your leadership

Nupur Hackwood
(0 review)
0
student
0
$0.10
$0.10
Read More
PM_M8 Onboarding and Managing Associates, OHT, and Support Staff Read More
Nupur Hackwood

PM_M8 Onboarding and Managing Associates, OHT, and Support Staff

Nupur Hackwood
(0 review)
0
student
0
$680.00
$680.00
Read More
PM_M9 Scale your Practice. Prepare for growth and change Read More
Nupur Hackwood

PM_M9 Scale your Practice. Prepare for growth and change

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More
PM_M.10 Providing Inspirational Leadership, Great Culture and Increased Retention Read More
Nupur Hackwood

PM_M.10 Providing Inspirational Leadership, Great Culture and Increased Retention

Nupur Hackwood
(0 review)
0
student
0
$680.00
$680.00
Read More
PM_M.11 Managing workload with effective tools and triaging Read More
Nupur Hackwood

PM_M.11 Managing workload with effective tools and triaging

Nupur Hackwood
(0 review)
45
students
0
$380.00
$380.00
Read More
TEAM_M1 (4 weeks) Implementing Team Job descriptions and Performance Appraisals Read More
Nupur Hackwood

TEAM_M1 (4 weeks) Implementing Team Job descriptions and Performance Appraisals

Nupur Hackwood
(0 review)
0
student
0
$380.00
$380.00
Read More
TEAM_M2 Dental Team Rejuvenation & Detox. Go viral with your wow factor. Less me and more we. Read More
Nupur Hackwood

TEAM_M2 Dental Team Rejuvenation & Detox. Go viral with your wow factor. Less me and more we.

Nupur Hackwood
(0 review)
0
student
0
$380.00
$380.00
Read More
TEAM_M3 Building appointment books-A team effort Read More
Nupur Hackwood

TEAM_M3 Building appointment books-A team effort

Nupur Hackwood
(0 review)
0
student
0
$480.00
$480.00
Read More

TRANSFORM YOUR CHALLENGES INTO OPPORTUNITIES

INVEST IN REGULAR STAFF TRAINING AND IMPROVE DENTAL BUSINESS PROCESSES. PRODUCTION WILL FOLLOW

People | Processes | Production

Become more profitable, reduce stress, find more time to do the things you want to do, enjoy life.

Enjoy running your Business