JUST EXCEL DENTAL TRAINING AND DENTAL CONSULTING

Providing Dental Practice Management, Dental Staff Training, Dental Courses, and Dental Business Solutions

CREATING HIGH-PERFORMING SUCCESSFUL DENTAL PRACTICES

DENTAL STAFF TRAINING and Courses

I provide practical and down-to-earth Dental Training courses for all members of the Dental Team online, offline, or onsite. We mix and match courses and tailor them to suit your practice needs.

I love training. It is my passion!

For all your Dental Training Needs choose Just Excel Dental Training and Consulting. Allow me to do the hard work for you!

Dental practice Management

I assist Dental Practice Owners & Managers put into place effective processes, metrics, teams, and strategies so that they can bridge the gaps in their practice, improve business operations, and build a productive & happy business.

You were not trained in Dental Practice Management. Let me take care of this and, allow you to excel in what you were trained for.
Enjoy your life.!

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dental COACH and mentor

Giving you perspective, shining a light on the gaps, allowing you to see and overcome hurdles, challenging you to think like a leader, setting realistic goals, growing. We make it easier for you, take away the pain and help you find the leader in you!

Whether you are a new graduate or experienced, you are not alone. I am here to listen, guide and support you during the tough times.
Just Excel!

NUPUR HACKWOOD

TRAINER, PROBLEM SOLVER, PROCESS IMPROVER

dental practice management, dental staff training, dental courses

Who I am

Hello and welcome to my site. I am Nupur. I am a Dentist and the founder and Director of Just Excel Dental Training and Consulting.

I have nearly 35 years experience in the dental industry spanning 6 countries. My extensive experience in Dental Training and Dental Practice Management comes from a unique blend of being a General Dentist, Dental Specialist, Practice Owner and Manager for 11 years running weekly staff growth and training sessions, Dental Research Scientist, University Clinical Tutor, TAFE trainer for Cert III in Dental Assisting, Head of Department in Quality in Dentistry, and a Certified Trainer and Assessor.

What I do

I challenge all Dental Practice Team members, to excel in their roles through awesome dental training, practical problem solving, and quality process improvement to create happy and high-performing teams and ultimately a productive and successful dental practice delivering quality dental care to patients in a great work culture.

For all your Dental Practice Management, Dental Staff Training and Dental courses contact Just Excel Dental Training and Consulting.

My mantra

People – Processes – Production

Focus on training your people and improving your processes and production will naturally follow. Gain more control of your business, reduce stress, earn more money, scale your business, claim back time, enjoy life and be happy!

My forte

Problem solving, Training, Continuous Process improvement, Creating High-performing Teams and the Right Culture.

Briefly

I make life easy for you! I solve your challenges and ease your burden.

CHOOSE Just Excel for all your Training needs

I make your life easier.

Turn challenges encountered by Dental Team Members into opportunities, through our well designed and very practical Dental Training Courses for Dentists, Dental Receptionists, Dental Assistants, Oral Health Therapists, Dental Clinic Co-ordinators, Treatment Co-ordinators and entire Dental teams. We can even tailor courses to suit your specific needs. Talk to us.

I also provide focussed Dental Practice Management programmes for Dental Practice Owners and Dental Practice Managers to allow them to bridge the gaps in their dental practice. Make Just Excel Dental Training and Consulting your one-stop shop to create high-performing teams and successful dental practices. Let us do the hard work for you.

Let Just Excel Dental Training and Consulting be your go to place for your Dental Practice Management needs, Dental Staff Training, Dental Course and Dental Business Solutions.

DO MORE OF THE THINGS YOU ENJOY!

my training focusses on 4 key business components

FOCUS ON THE BIG 4

One without the other is a recipe for failure. I can help you with all 4 components so that you can reduce stress, earn more money, scale your business, enjoy your dentistry, claim back precious time, live life, enjoy and be happy !

For all your Dental Practice Management, Dental Staff Training and Dental courses contact Just Excel Dental Training and Consulting.

Dentistry is my profession, but Training dental teams to excel in their roles is my passion!

OUR DENTAL TRAINING COURSES

“The only thing worse than training your employees and having them leave is not training them and having them stay.” Henry Ford

For all your Dental Practice Management, Dental Staff Training and Dental courses contact Just Excel Dental Training and Consulting.

Owners & Managers

dental training courses

Trying hard to run a successful, productive and happy practice, but overworked, stressed, having staff problems, or spinning wheels and wanting to takeback control of your life? Want peace of mind and realise your dreams ?

Dentists

dental training courses

Looking to improve your communications skills with patients to build better relationships and increase your dental case acceptance rate? Just graduated, trying to find your feet, overwhelmed and lacking confidence in taking the next step?

Oral Health Therapists

dental training courses

Wanting to develop better skills in dental patient handovers and improve patient communications for increased case acceptance? Finding it stressful to manage difficult children or even apprehensive adults with low pain threshold?

Dental Receptionists

DENTAL TRAINING COURSES

Wanting to improve phone skills and talk to patients with confidence? Lacking the knowledge of Dentistry? Wanting to convert more calls to appointments? Have so much to do and so little time or help? Feel stressed when patients demand an appointment?

Dental Assistants

DENTAL TRAINING COURSES

Looking to improve your communications skills with patients and don’t know what to say? Want to be a better assistant and anticipate the needs of the dentist better? Know very little about setting up for RCT or fixed pros or Orthodontics? We have the advanced training for you.

Treatment Coordinators

DENTAL TRAINING COURSES

Wanting to do a better job explaining dental procedures and costs to patients in a way that they are more accepting of treatment? Feel frustrated when patients come up with numerous objections and don’t make an appointment? Be more confident and increase case acceptance.

dental training courses

improve processes EXCEL IN YOUR PRACTICE

OUR DENTAL PRACTICE MANAGEMENT PROGRAMMES

ADOPT A SYSTEMATIC APPROACH TO DENTAL PRACTICE MANAGEMENT AND DENTAL STAFF TRAINING

For all your Dental Practice Management, Dental Staff Training and Dental courses contact Just Excel Dental Training and Consulting.

Dental Process Management

get your house in order

Understand the key business processes upon which the success of your dental practice depends. Develop and manage sound processes, and continuously improve & deliver quality services.

Dental Practice Metrics (KPI)

know where you are headed

Identify, track, and analyse key performance indicators (Dental KPIs) and make more informed and strategic practice business decisions. Use metrics as your map to get to your goals quicker.

Leadership and Culture

INSPIRATIONAL LEADERSHIP

Create a culture that allows teams to engage and to have a clear focus on what it is you want to achieve. Develop and strengthen your leadership skills to align your team and set the culture and leadership right.

Staff Meetings, and Training

close the loop with teams

Conduct regular staff meetings and huddles with a clear, defined purpose of identifying strengths, weaknesses, opportunities, and threats. Provide the staff training to bridge the gaps in your team. Watch them grow.

Scale your practice for growth

plan and Get where you want to go

Develop strong systems, processes, and people to grow your practice in a way that is repeatable in every way with or without you. Don’t get left behind. Get where you want to go without the heartache.

Staff Performance Appraisals

appraisals with confidence

Identify your team’s strength and weaknesses through performance appraisals that are easy to conduct and not stressful for team members. Develop targeted training programmes.

Automate & Increase Efficiency

Automate and save time and costs

Streamline and automate routine processes such as Stock management, Staff Rostering, Payroll, end of day close, Leave, Lab work, Financial counselling, consent, clinical notes and more.

Surveys and mystery calls

know the pulse of your practice

Know what to improve and when. Find out what your patients and staff think of you and your team. Let continuous quality improvement guide your business. We can do it yearly, 6monthly or quarterly.

EVERY BUSINESS NEEDS A COACH

OUR DENTAL COACHING SERVICES

TRANSFORM YOUR CHALLENGES INTO OPPORTUNITIES

For all your Dental Practice Management, Dental Staff Training and Dental courses contact Just Excel Dental Training and Consulting.

Read what dental team members say about our dental practice management, dental staff training & dental courses they have attended

Testimonials

"My name is Tina Zeremes and I have been in the Dental Industry for over 35 years. I worked with Nupur Hackwood for a period of 5 years. Nupur believed that with knowledge there is power and with power you gain more confident and efficient staff. With weekly staff meetings, practice issues would be discussed and resolved or training issues addressed, which kept staff up to date with dental procedures. Equipped with extensive knowledge we were able to go above and beyond our normal dental assisting skills, which in return made us an asset to any dental practice. With good management skills Nupur delegated roles to the appropriate staff members giving them responsibility and a purpose within the practice. I can truly say that in the 5 years that I had the opportunity to work alongside Nupur I learnt more than I ever had in the 30 years of being a Dental Assistant. I am grateful to have had the opportunity to have gained the skills I have today".

The Dental Receptionist online course (Empower your Dental Receptionist to be the best brand Ambassador) has been very helpful, I feel more confident when I am talking to patients. The first lesson Dental Anatomy, Dental Caries, Gum and Bone disease was very informative and very helpful in understanding the concerns and questions patients have. I have been able to effectively book in appointments. My notes have considerably improved and it is very helpful for our Dentists and DAs. Nupur, I really appreciate you taking the extra effort in including very basics and details about the Dental Anatomy. You have been very cooperative and informative throughout the process. I feel more confident ... I have been able to effectively book in appointments ... My notes have considerably improved

“Dr Nupur has a wealth of experience and expertise in both general and paediatric dentistry. I am privileged as a new graduate dentist to have worked closely with Dr Nupur in private practice as a colleague and mentor. I have found her advice and teachings informative, enlightening and invaluable.”

"What I liked is that we could all sit and talk about our situations and not just have information hammered at us." Team Workshop: Building Appointment books

"I liked everything. The way Dr Nupur presented each topic was amazing, giving real cases of real life. Also explained so many things that I was lacking in. I would have another workshop anytime."

"Nupur was well prepared and was very interesting. It was all good, it focused on our needs and problems."

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Contact Us

Call Us

+61 407 732 297

our Location

qld /NSW border

australia

Email Direct

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