Which of these gaps in your practice are keeping you awake at night?
- Practice owner and feeling overwhelmed?
- New graduate struggling to find your feet?
- New to Dental Assisting or Dental Reception?
- Staff conflict and team issues?
- Fluctuating Appointment books?
- Poor Work life balance & burn out?
- Lack of good Systems & Processes?
- Patient and Clinical issues?
- Production issues?
- Leadership worries?
- Weak Data Analysis & Reporting?
YOU ARE NOT ALONE … Click here
Our gap analysis technique will help identify the gaps and determine what steps you need to take to go from where you are now to where you want to be.
- 30+ years of experience as a general dental practitioner in private practice.
- 11 years as CEO and Owner of my own very fast paced, busy dental practice in Queensland
- I know first hand what it takes to manage, guide and lead staff
- I have been there, done it. Allow me to show you how
Dr. Nupur Hackwood
(CEO, Just Excel Dental Consulting and Training)
BDS (Hons), ADC (Australia), MDS (Distinction), PhD (Univ of Otago, New Zealand), Cert IV TAE Trainer and Assessor, Certified NLP Coach and NLP Practitioner
MORE ABOUT OUR TEAM … Click here
Every practice needs a great coach. Clinical and admin skills alone will not take your practice to the next level.
We offer 15 full day workshops for all dental team members. Choose from any of the workshops we have on offer and allow us to tailor it to your needs. Let us know what it is you want to achieve and we can help you get it right.
CONSULTING:Send us an email or call us to discus your needs and then allow us to do the rest.
We do not lock you into any contracts or plans. We train you to run your own business and run it well.
ONSITE
Delivered in your practice || Individualised to suit your practice needs.
This has the benefit of allowing us to observe the real-time dynamics and process flow and coach you in a more relevant manner.
It is also less disruptive and more economical.
OFFSITE
Predesigned workshops facilitated at a Gold Coast, Northern NSW or a Brisbane venue.
Select the workshops you like and we help you design both a short-term and long-term programme for you, your team and your practice.
More about our courses … Click here
Select from the categories below to find the workshop that best suits your needs or allow us to design one for your needs and your team.
ADC CANDIDATES
Hands on practical and affordable workshops for candidates planning to take the ADC exam to help prepare them better for the ADC examination. The workshops will be commencing in late February-early March 2020 in Brisbane. A half day introductory workshop will be held in November 2019 so that you can see for yourself what is on offer and the value for your investment. Those interested in finding out more please contact us by email [email protected] or call us on 0407732297.
Great thought and effort is going into the planning of these workshops currently. The needs of the candidates are being heard and addressed. We will not commence the programme until we are sure of the content and how it will be delivered.
Dr. Nupur Hackwood
Dentist, Clinical Tutor, Certified Trainer, Business owner
Dan Buckley
Dental Therapist and Certified Trainer
Kristy Robinson
Dental Assistant, Dental Receptionist and Practice Manager
John Hackwood
Consultant Analyst, Financial Modeller, Excel Expert
Dr Sheryl Yu, 2017 Dental Graduate
Gold Coast, Australia
" Nupur is a great listener, it is so easy to talk to her about all the issues and concerns I have encountered as a new grad. Her advice is always fair, rational, objective but still very personal and empathetic. I could not have recommended her service enough for anyone who is finding their own stance as a young dental professional."
Tina Zeremes, Dental Assistant
Redland Bay, QLD, Australia
"I worked with Nupur Hackwood for a period of 5 years,my name is Tina Zeremes and I have been in the Dental Industry for over 35 years. Nupur believed that with knowledge there is power and with power you gain more confident and efficient staff. With weekly staff meetings,practice issues would be discussed and resolved or training issues addressed,which kept staff up to date with dental procedures. Equipped with extensive knowledge we were able to go above and beyond our normal dental assisting skills,which in return made us an asset to any dental practice. With good management skills Nupur delegated roles to the appropriate staff members giving them responsibility and a purpose within the practice. I can truly say that within the 5 years that I had the opportunity to work alongside Nupur I learnt more than I ever had in the 30 years of being a Dental Assistant. I am grateful to have had the opportunity to have gained the skills I have today".
Carol, Educator
Melbourne, Australia
“ Nupur is a critical thinker. She is efficient, creative and genuine in her approach to problem solving. In doing so she brings to light many facets of an individual's personality. ”
Dr. Chitra Ramamurthy, Dentist
Gold Coast, Australia
“ I had the best experience talking to Dr Nupur Hackwood regarding practice setup. For a person like me who has no experience about setting up or buying a practice, Dr Nupur's advise and detailed insight is like an eye opener. From the very first meeting you feel confident and gain so much information. Her inputs are clear, precise and each and every word makes so much sense. I am really very fortunate to have met Dr Nupur and will definitely refer her to anyone who needs advise on all aspects of dentistry - clinical and non clinical. Thank you Dr Nupur".
Dr. Wolfgang Evers, Dentist
Maleny, QLD, Australia
My name is Dr. Wolfgang Evers and I qualified as a dentist in Germany and re-qualified in Australia in 1998.
I have known Dr. Nupur Hackwood for more than 20 years. During that time I have been impressed by her enthusiasm for the practical and academic aspects of dentistry. When we studied together she was good at motivating fellow students and I can see her being a very good trainer.
Steven Rodriguez, Professor and Head of Department
Goa, India
"I write on behalf of the Department of Children's Dentistry and the Goa Dental College & Hospital to convey our deepest gratitude for taking the time to visit our college and sharing your expertise and experiences in the area of communicating with children and adults who are extremely anxious in the dental setting.
It was exciting to hear about the new technique you developed which you shared through your presentation titled "A Novel approach combining TSD+GSD+NLP in treating apprehensive children"
Your style of presentation was very engaging and it was a joy to be a part of that audience. Thank you for adding a personal touch to your presentation by sharing your own experiences. It made it more believable and many could relate to what you were saying.
It also inspired us to look beyond the techniques that exist to the possibility of developing newer techniques ourselves.
Thank you once again and here's looking forward to many more academically stimulating interactions in the future.
Meet our mascot, Bluey
