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People (Staff) - P1M1

Get the right stafF and retain them

Dental Staff Recruitment, Onboarding,Training & Retention

People (Staff) - P1M2

Set staff on the right track with feedback

Dental Job Descriptions and Performance Appraisals

People (Staff) - P1M3

Inspire, Lead, Align, and Engage staff

Dental Leadership, Company Culture, Staff Engagement & Alignment

People (Staff) - P1M4

Schedule to production & flow

Dental Rosters, Overtime, Leave, Payroll, FWA & HPSS award

Process - P2M1

create the wow factor everytime

Dental Patient Flow, Quality care, Service Recovery

Process - P2M2

yesterday, today, tomorrow focus

Dental Practice flow, Triage, Huddles, Team work

Process - P2M3

privacy and records retention

Dental Clinical Records, records transfer, Consent

Process - P2M4

Anticpate and prepare for risks

Dental Risk Management, WHS, Infection Control

Purchases / Overheads - P3M1

Reduce expenses and wastage in stock

Dental Stock and Supplies Inventory Management

Purchases / Overheads - P3M2

Reduce cost of call-outs & breakdowns

Dental Equipment & Instruments Maintenance

Purchases / Overheads - P3M3

Reduce cost of Utilities & supplies

Dental Premises, Decor, Utilities, Safety, Overheads

Purchases / Overheads - P3M4

Reduce cost of office overheads

Dental Hardware, Software, Office equipment

Production - P4M1

Get existing patients to refer

Internal Dental Marketing, Continuing Care, Reactivation

Production - P4M2

target your messages correctly

External Dental Marketing, Video Advertising, Content creation

Production - P4M3

Set goals. Run a profitable business

Managing Dental Production Goals, Overheads, Dental P&L

Production - P4M4

Use the practice GPS for success

Using Key Dental Performance Indicators (KPI) as the GPS