EXPRESSION OF INTEREST ONLY.
This is not an on-demand course. This is a Live-Online course held certain times of the year. Please contact us for pricing and dates or Click to add to cart and we will contact you.
Dental Business Processes :Dental Customer Service, Dental Workflow, Dental Records, Consent to Dental treament, Risk Management in Dentistry
This course DPM_Process Includes All 4 modules under PROCESS P2 in our Practice Management series called 4Ps to Dental Practice Management which covers P1=People + P2=Processes + P3=Purchases + P4=Production
Practice Management in many practices often can at best be called firefighting with little or no time to stop and plan a more structure approach to achieving the business goals. It is no surprise then that a lot of practice owners and practice managers feel overwhelmed and stressed and do not feel they have the right processes and sysatems in place and no time to implement them either.
The face of Dentistry is changing rapidly and has become intensely competitive for almost all Dental businesses including a corporate. With corporatisation and the increase in dental practices, the barriers-to-entry has become lower. Dental businesses have to fight harder now than ever before to keep and grow their market share of patients seeking dental care. To be competitive in today’s environment it has in fact become critical to adopt a smart, efficient Business Process Management (BPM) approach or run the risk being overrun by your competitors.
If you would like to have a comprehensive, systematic Dental Business Process Management (DBPM) approach to achieving optimized business outcomes in your dental practice, then this is the right course for you.
This course is designed to overcome many of these Challenges expressed by Dental Practice Owners and Practice Managers
- Practice is very chaotic, there is no good process
- I am firefighting most of the time
- The same mistakes are being made over and over!
- Why can’t my staff just do their jobs well?
- I don’t know what each one does and the standards vary and this is risky
- Systems and processes are not adequate and I don’t have the time or confidence to set these up
- I feel anxious about changing things as my staff may not like it
- I don’t know where to start and what to do
- I just want to do Dentistry and not have to deal with these things but I know they are critical
The Solutions we offer will allow you to:
- Get a good grasp of key Dental Business Processes you need to implement to run an efficient, productive and happy dental practice
- Take control of your business processes
- Reduce stress, improve company culture, staff and customer satisfaction
- Improve practice flow … all of which in turn impact on the bottom line – production
- It will also show you how to brainstorm, develop, test, document, implement and review a process from start to finish.
- How to engage staff and get their commitment to following the process and have a holistic approach to BPM
Why do this course?
“Know when to flow like a stream and when to stand like a rock”
By employing a holistic approach to BPM you will see improvements in:
-
- Company Culture
- Staff satisfaction
- Customer Satisfaction
- Happier work place and less stress
- Better work life balance and happier self
- Improved patient retention and attraction
- Productivity Improvements, Revenue Growth
- Cost Reductions
- Compliance and Risk Reduction
- Your Leadership
- Competitive Advantage
Mode of Delivery:
- Available only as Live-Online courses held certain times of the year.
- This is not an on-demand course
- Please contact us for pricing and dates
Price and Other Points
- Price is per person and excludes GST
- Group Discounts are available
- Covers the full series under PROCESS (4 Modules over 4 weeks total of 24hrs)
- Combine Modules and get better value for money
- Pick and choose from any of the 16 modules in our Practice Management series
- Some preparation may be needed before the course to get the most out of it
- NOTE: It is cheaper to purchase all 4 Modules than to do each one separately.
- Some preparation is needed before the course
For full course details, more info and start dates:
- Call me on 0407732297 or Email: admin@justexcel.com.au
- Or click to complete this form Contact us
Course Features
- Lectures 0
- Quizzes 0
- Duration Lifetime access
- Skill level Intermediate
- Language English
- Students 43
- Assessments Yes
Curriculum
- 5 Sections
- 0 Lessons
- 12 Weeks
- Module 1 (1Day 6hrs): Process P2M1: Patient Care, Customer Service, Service RecoveryYou need to be logged in and have paid for the course to access it's contents.0
- Module 2 (1Day 6hrs): Process P2M2: Logistics: Daily Practice flow, Staff, Patient, Clinician flow, Lab FlowYou need to be logged in and have paid for the course to access it's contents.0
- Module 3 (1Day 6hrs): Process P2M3: Dental records Management, Consent, PrivacyYou need to be logged in and have paid for the course to access it's contents.0
- Module 4 (1Day 6hrs): Process P2M4: Risk Management, Infection Control, SafetyYou need to be logged in and have paid for the course to access it's contents.0
- Lesson 5 (P2M1L5)You need to be logged in and have paid for the course to access it's contents.0







