EXPRESSION OF INTEREST ONLY.
This is not an on-demand course. This is a Live-Online course held certain times of the year. Please contact us for pricing and dates or Click to add to cart and we will contact you.
Managing Dental Teams with Performance Appraisals
Dental Practice Management Series: DPM_People: P1M2: 1 day course (6hrs)
Dental Job Descriptions (JDs), Training Needs Analysis (TNA), and Staff Performance Appraisals (PA)
- My associate dentist is not as productive as they should be
- The Dentist does not present treatment plans in a way that patients accept treatment
- Many patients leave without making appointments. It’s like a revolving door. My OHT fails to convert treatment plans and there is a lot of unmet treatment needs
- My associates often miss things and it is awkward to point this out when I find these
- There have been a few complaints in the delivery of care by my Associates.
- I don’t know how to handle this
- The quality of their work is often not up to the mark. I am worried I am loosing patients
- I am not sure how to align the Dentists and OHTs to my business goals and philosophy of care
Challenges expressed about Dental Support Staff by practice owners:
- Staff performance overall is below standard
- Managing staff performance is a major battle
- I hesitate to do Performance Appraisals
- I find it stressful to have those difficult conversations with staff
- Some staff get defensive if you say anything negative about their performance
Key topics covered will help overcome many of these challenges:
- Clarifying Job Descriptions (JD) and Responsibilities
- Soft and Hard skills required
- Policies and Procedures for Clinicians
- Conduct a Training Needs Analysis
- Discover your team’s Strengths and Weaknesses
- Design an in-house training Programme
- Do a mock Performance Appraisal using different tools
- Select the performance appraisal you would like to use
- Structure the Performance Management Process
- Giving constructive feedback
Why do this course?
This course will allow you to:
- Align your team to the job roles you expect them to do well
- Iron out problems of staff having to second guess who is expected to do what and when
- Identify and bridge the gaps in your team’s skills and knowledge quickly
- Reduce stress levels by not throwing your staff in the deep end
- Learn how to confidently administer regular Performance Appraisals and give feedback
- Certificate of completion and CPD hours provided
Mode of Delivery:
- Available only as Live-Online courses held certain times of the year.
- This is not an on-demand course
- Please contact us for pricing and dates
Price and Other Points
- Price is per person and excludes GST
- Group Discounts are available
- Can be combined with other Modules
- Some preparation is needed before the course
For full course details, more info and start dates:
- Call me on 0407732297 or Email: admin@justexcel.com.au
- Or click to complete this form Contact us
Course Features
- Lectures 0
- Quizzes 0
- Duration Lifetime access
- Skill level All levels
- Language English
- Students 62
- Assessments Yes
Curriculum
- 5 Sections
- 0 Lessons
- 12 Weeks
- Lesson 1 (P1M2L1)You need to be logged in and have paid for the course to access it's contents.0
- Lesson 2 (P1M2L2)You need to be logged in and have paid for the course to access it's contents.0
- Lesson 3 (P1M2L3)You need to be logged in and have paid for the course to access it's contents.0
- Lesson 4 (P1M2L4)You need to be logged in and have paid for the course to access it's contents.0
- Lesson 5 (P1M2L5)You need to be logged in and have paid for the course to access it's contents.0
Requirements
- Preparation needed before the course






