Requirements
- This is a Prerequisite Foundation course for Support Staff
Features
- This course will help you understand the practice and business of Dentistry which is requisite knowledge to excel in your role as Dental Support Staff in a Dental Practice.
- 10 hours of Training
Target audiences
- All Dental Support Staff. Price stated is per person.
Dental Assistant Course for all support staff
Dentistry for all Dental support staff, is the powerful onboarding course aimed at providing Foundational Dental Knowledge and increase Dental Product and Service Knowledge of dental support staff. In short, this course is aimed at getting staff to “Know their Stuff”. I also call this course Dentistry 101, as it takes Dental Staff through everything they need to know about Dentistry to excel in their roles.
Get your staff talking to patients confidently and with persuasion. Understanding basic Dentistry, Dental Procedures, Dental Treatments offered, and having the requisite Dental Service knowledge is important if you wish to excel in your role be it a Dental Assistant, Receptionist, Practice Manager, or Dental Spouse running the practice. Be part of a High-Performing Team. Know the basics.
Course Content:
This foundation course a prerequisite course for all dental support staff wanting to have sound “Product and Service Knowledge” of Dentistry. Product knowledge is important as it allows staff to communicate with patients with confidence and persuasion. Read why product knowledge is important here.
The course is divided into 4 lessons (10 hours) and is simply invaluable for all staff working in the dental industry (see Curriculum tab for the Lesson Headings).
Who is this course for?
This course is for all dental support staff (new and existing) especially if you:
- Have started a job in a Dental Practice but have very little or no knowledge about Dentistry
- Want to be more confident of the variety of dental problems patients can present with so you can address their situations with not only knowledge, but also empathy and care
- Feel confused with dental terminology being used by the dentist or staff, then this course is for you
- Want to learn of all the different procedures, know what is done when, and how to describe this to patients in simple language with using jargon
- Need to explain procedures to patient clearly and confidently so they are more inclined to make a booking and accept your recommendations
- Want to understand enough of dental anatomy, the parts of a tooth/gums, dental diseases and how they start, how they can be prevented so you can talk to patients with conviction
- Need more confidence assisting the dentist with clinical note writing, dental charting, Treatment planning, or giving post-op instructions
- Are not yet familiar with the Dental Codes that are used in charting and/or the fee structure and the business of dentistry
- Want to project a professional image by improving your Product Knowledge of the dental industry
- This is also a great refresher course for all staff even if they have worked in the industry for a while
Benefits of doing this course? (See Curriculum tab)
- Strong onboarding and refresher course to get all staff on the same page
- Working knowledge of Dentistry as a profession – Product knowledge
- Good overview of Common Dental Problems, causes and prevention
- Using ADA dental codes confidently in charting and treatment planning
- Understanding of Dental Solutions and how to explain things to patients
- Being able to understand and use common dental terminology fluently
- Powerful assisting with clinical and administrative note writing
- Communicating with patients with confidence and conviction increasing case acceptance
- Less stress, better practice flow and handovers, increased job satisfaction for staff
- Increased efficiency and improved patient care
This is a must-do, prerequisite course to allow dental support staff to excel in their roles.
IMPORTANT NOTES:
- Price quoted is per person for an Online-Self Paced course.
- Register, purchase online and start anytime.
- Once you have purchased the course, you will be sent the password and you can start the course.
- This course can be delivered Online-Live (over 2 days) for groups. Please contact us.
- If you wish, this course can also be delivered Face-to-Face onsite or at premises of your choice.
- Group discounts are available. Please contact us.
- Certificate of completing course with CPD hours is provided
For more info, please click here to submit your query or just call 0407732297 or email us at admin@justexcel.com.au
Course Features
- Lectures 5
- Quizzes 4
- Duration 10 hrs - Online self-paced or other modes on request
- Skill level Beginner
- Language English
- Students 193
- Assessments Yes